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Welcome to www.heyerglobal.com! We understand the importance of your personal information and your trust is very important to us. We will strictly comply with legal and regulatory requirements and take corresponding security measures to protect the security and controllability of your personal information. This Privacy Policy contains clauses regarding our collection, use, sharing, storage, and protection of your personal information. We hope to clearly introduce our processing methods for your personal information through this Privacy Policy, so we recommend that you read this Privacy Policy in full to make better informed choices.

1. Scope of Application

Beijing Aeonmed Co., Ltd. (hereinafter referred to as "heyer" or "we") adopts this privacy policy for the use of the website [www.heyerglobal.com] (hereinafter referred to as "this website"), however, this privacy policy does not cover affiliated websites that have their own independent privacy policies. This privacy policy applies to personal information collected through this website or directly provided by users, but does not cover any personal or non-personal information collected through other websites (including those of our affiliated companies). If you use products or services provided by heyer or its affiliated companies and wish to understand how your personal information is processed, please refer to the privacy policy of the relevant product or service.

2. Information Collection and Use

When you use this website, we need/may need to collect and use your personal information, including:

1.The information you provide to us. When you submit inquiries on this website, subscribe to our latest public updates, request a printed copy of the annual report, or contact us using the methods specified in this Privacy Policy, the specific information you fill in and/or submit—including your name, phone number, fax, email address, mailing address, organization, user type, postal code, city, country, inquiry category, inquiry details, service type, etc.—will be collected.This information will only be used to contact you, process and respond to your inquiries, or provide the services you have subscribed to. It will not be used for any other purposes.

2.Information collected during your use of this website.To enhance your browsing experience, optimize page performance, analyze website usage statistics, and prevent or detect activities that may compromise network security, we automatically collect certain browser and device information when you visit this website. This includes, but is not limited to:Your IP address、Browser type、Language preference、Access dates and times、Software and hardware characteristics.

3. Cookie

Cookies and similar device identification technologies are commonly used in the Internet. When you use this website, we may use related technologies to send one or more cookies or anonymous identifiers (hereinafter referred to as "Cookies") to your device to collect, identify, and store information about your access to and use of this website. We promise that we will not use Cookies for any other purpose than those described in this Privacy Policy. We primarily use Cookies to ensure the security and efficient operation of this website, allowing us to confirm your secure status when using this website, troubleshoot crashes, delays, and other abnormal conditions. We only collect such information with your consent, and you have the right to choose whether to accept Cookies. To choose to accept or reject Cookies, please click on the pop-up banner at the bottom of the webpage during your first visit to this website; if you choose to reject the installation of Cookies, some functions of this website may not operate normally as a result. Most browsers provide users with the function to clear browser cache data. You can perform the corresponding data clearing operations or modify the acceptance level of Cookies or reject our Cookies. You may be unable to use services or corresponding functions that rely on Cookies due to these modifications.

4. Information Sharing and Disclosure

We will not share your personal information with third parties, except in the following circumstances:

(1)To provide you with services or responses as requested by you, or to handle your inquiries or assist in resolving your problems, we may share your personal information with our affiliated companies, but we will only share the necessary personal information and it will be constrained by the purposes stated in this Privacy Policy.

(2)In the event of a request by a law enforcement or government agency, we may disclose your personal information in accordance with the law.

(3)We may also disclose your personal information in the following situations: to investigate or prevent actual or suspected illegal activities or other improper conduct, or to take other actions regarding such activities or behaviors; or to protect our rights, property, or safety, or that of our users or others.

(4)With your consent.

5. Your Rights

You have the legal rights in relation to the personal information we hold about you within the scope prescribed by applicable laws. Should you need to exercise any of your rights, please contact us through the specific contact details on our contact page, and we will respond to your request in compliance with applicable laws and regulations.

6. Information Storage and Security Measures

We will only retain your personal information for the period necessary to fulfil the purposes stated in this Privacy Policy, unless there are mandatory retention requirements by law. We use Alibaba Cloud to provide information storage services for this website, and your personal information is processed by servers located within the People's Republic of China.

We have adopted security measures that meet industry standards and are reasonably feasible to protect your information from unauthorized access, disclosure, use, alteration, damage, or loss. For example, we use encryption technology to enhance the security of personal information. Data exchanged between your browser and our servers is encrypted and protected by the SSL protocol, and we provide HTTPS protocol for secure browsing; we use trusted protection mechanisms to prevent malicious attacks on personal information; we deploy access control mechanisms to ensure that only authorized personnel can access personal information.

7. Third-Party Links and Relevant Policies

This website may contain links to other websites, whichThis website may contain links to other websites, which by third parties and/or These third parties and/or their affiliates may collect your personal information, and their servers may be located in the People's Republic of China, the United States, or other countries/regions. We have no control over and are not responsible for the privacy policies and data protection policies of these third parties and their affiliates. We strongly recommend that you review the privacy policies and data protection policies of all these third parties and their affiliates to understand how they handle the personal information they may collect from you.

8. Policy Update

The privacy policy of this website may be updated periodically, and the last update date will be indicated on this page. We strongly recommend that you visit this page occasionally to check for any updates or changes to the privacy policy. Your continued use of this website constitutes your acceptance of the updated content of our privacy policy.

9. Protection of minors

The services of this website are primarily provided to users who have reached the legal adult age. If you are a minor, we require that your parents or other guardians carefully read this policy and use our services or provide information to us with their consent.

10. Contact Us

We have established a dedicated department for personal information protection. If you have any questions, opinions, or suggestions regarding the content of this privacy policy, you can contact us through the contact information on our "Contact Us" page.

Update date: April 21, 2024.